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FAQ
Frequently asked questions
We ship all our orders through Indian Post. We will only update tracking ID for Example EC90912345IN you need to track on Indian post official site.
Click here to track your order.
If your product is faulty or we sent you an incorrect order by mistake- WhatsApp us on 6261365021 here to place the return/exchange request. Kindly record a video of the unboxing process. Please ensure the video is clear, showing all packaging details, seals (if any), and any visible damages. This will help us assess the situation accurately and take appropriate action and it will help us determine whether the issue originated from logistics, the company, or the customer.
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